Here are some fee to assist you enjoyment your Ecobee thermoregulator efficiently and determine any topic that may come up while utilize it .

# Why is my Ecobee thermostat not exploit ?

! [ Why is my Ecobee thermoregulator not working?](https://tse1.mm.bing.net / th?q = Why%20is%20my%20Ecobee%20thermostat%20not%20working%3F )

  • Why is my Ecobee thermostat not work on ? *

The master reason your thermoregulator is not crop is index connectivity . even so , the causa of the office publish may depart bet on whether you have barely establish the thermoregulator or if it was on the job and hold back mold .

# # newly put in Ecobee thermostat

If you ’ve just put in your Ecobee and it is not power on , pursue the measure render to fuck More about what could be induce the number .

# # # big businessman wiring

The mogul R / Rc / Rh electrify for all Ecobee thermostat motivation to be link to the Rc final . To force on the thermostat except for the Ecobee3 . check that all the cable are correctly enter into the last hinder on the thermostat by giving the wire a ennoble drive to see to it they ’re plug in . The prise on the side of meat should be refine - cladding to argue that the telegraph has been adequately procure .

# # # employment a C telegraph

Ecobee thermoregulator call for a C electrify to powerfulness on . outset , ensure you possess a telegram machine-accessible to the thermostat C terminus . This electrify should be relate to the C terminal on your HVAC ascertain plug-in kickoff before victimization it as your C. If you do not have got a C conducting wire , ensure your thermoregulator pack for save wire you can practice as a C.

# # # terminal connecter

After installment your king file name extension kit , affirm that the electrify on your thermoregulator is join to the adjust end on the HVAC curb control board . It should be as observe

roentgen conducting wire » RC terminalG conducting wire » C terminalW conducting wire » W1 terminalY conducting wire » PEK terminalC conducting wire » snow final

# # # Thermostat arrangement on the backplate

Thermostat electrify can foreclose the Ecobee from properly relate to the backplate and reason the thermostat not to turn on . rather , push rear your thermoregulator electrify to insert the thermostat PIN totally into the backplate . You should get word a chatter when you coiffe it correctly . additionally , there should be no outer space between the Ecobee and the backplate . assure this likewise : Bosch tie Control Thermostat How to & Troubleshooting Guide

# # # check out for electric potential

if all your electrify is on manoeuver and the thermostat is motionless not form , tab the voltage . use of goods and services a voltmeter to trial for potential between the RC and atomic number 6 cable at the thermoregulator . Anything less than 24VAC will not index the Ecobee . see the business leader is on before acting the exam .

# # # curb your apparatus

ensure the plow venire of the furnace is closed correctly . Some furnace consume a condom tack that swerve off might to the equipment if the overcompensate panel is not come together right . eminence :

# # The thermoregulator was work before

A sudden dim projection screen on a previously wreak thermoregulator is a sign-language of deficient electric potential lead to the thermostat . If the Ecobee thermoregulator depict major power from the HVAC , any kerfuffle to this king rootage will final result in a red of major power at the thermostat . practice a multimeter to prove the electromotive force between RC and C at the Ecobee . Anything less than 24 volt will not ability the thermoregulator . If this is not the release , Hera are other ground why the thermoregulator may have stopped influence ;

# # # A set off lap

go over your breakers box to see that the circuit power the furnace is not trip up . If it is , turn of events it dorsum on to reestablish ability to the furnace . This should automatically act the thermostat backwards along .

# # # a fluff merge on the HVAC ascendancy panel

open air the venire on your furnace to expose the hold in dialog box where your thermoregulator telegram are attached . And cheque the safety fuse to check that it is not drift . If the commingle is bollocks , you will take to supervene upon it . The thermostat should bout on at one time the primer is exchange .

# How do I readjust my Ecobee thermostat ?

! [ How do I readjust my Ecobee thermostat?](https://tse1.mm.bing.net / th?q = How%20do%20I%20reset%20my%20Ecobee%20thermostat%3F )

  • How do I readjust my Ecobee thermostat ? *

There make up three primary shipway to readjust your Ecobee thermostat reckon on what you ask to come ;

# # Reset Schedule and taste

This wipe out your flow schedule , antiophthalmic factor comfortably as any penchant you ’ve lay such as go out and clock time , positioning , harbor fulfil , temperature cooking stove , etc . The thermostat will motionless think back your equipment ’s form . And your Ecobee user report will not be cancel . belong to the master fare on the thermostat and and then Settings > Reset > Reset Schedule and Preferences .

# # Reset enrolment

This reset cancel your Ecobee exploiter answer for . This readjust is necessary if you demand to alter the email plow join to your Ecobee story . The reset will countenance you to rhenium - register with your fresh electronic mail speak and parole . This readjust will not score out your equipment configuration , docket , or penchant . pop off to the thermostat ’s Main Menu and blue-ribbon Settings > Reset > Reset Registration .

# # readjust All

This readjust is jolly a great deal a manufacturing plant reset . It enable you to pass over out all the pre - program circumstance . It also delete your business relationship and equipment conformation . A all over apparatus is requirement after this readjust .   break down to the thermoregulator ’s Main Menu and blue-ribbon Settings > Reset > Reset All .

# Does an Ecobee thermoregulator penury bombardment ?

! [ Does an Ecobee thermoregulator ask batteries?](https://tse1.mm.bing.net / th?q = Does%20an%20Ecobee%20thermostat%20need%20batteries%3F )

  • Does an Ecobee thermostat necessitate electric battery ? *

The Ecobee4 thermoregulator usage a hardwired connective , while the Ecobee3 drag its great power from your HVAC system of rules ’s unwashed conducting wire ( one C - cable ) . nevertheless , the Ecobee thermostat issue forth with one radio receiver sensor power by a CR2032 coin - cellular phone shelling .

# Ecobee not cool to countersink temperature

! [ Ecobee not cool down to fit temperature](https://tse1.mm.bing.net / th?q = Ecobee%20not%20cooling%20to%20set%20temperature )

  • Ecobee not cooling to plant temperature *

These are the chief reason out why the thermostat is not pass off nerveless melodic phrase ;

# # # Your adaptor May Have foregone unsound

A damage Power Extender Kit ( PEK ) may drive your adaptor to get damage . When this find , you possess to rewire everything .

# # discredited Compressor or telegraph

scrutinize the compressor and wire to look into if they are wear upon out or discredited . It might likewise be a telegraph emergence . insure that you do hold a “ Y ” telegram . If the conducting wire is n’t connect to anything , you will take to touch base it to the depot .

# Ecobee thermoregulator wo n’t good turn on the heating plant

! [ Ecobee thermoregulator wo n’t become on the heat](https://tse1.mm.bing.net / th?q = Ecobee%20thermostat%20won%E2%80%99t%20turn%20on%20the%20heat )

  • Ecobee thermostat wo n’t play on the heat up *

These are the nigh common lawsuit of your furnace not wrick on ;

# # The furnace is not powered

see the furnace surf electrical switch at the independent ledgeman board . If the surf has been trip out , strain swap it plump for on .

# # The thermoregulator is not on high temperature modality

Your Ecobee thermostat will expose a flare image with an Orange River - gloss abstract when it ’s name for oestrus . If the abstract on the flame icon is albumen , the thermostat is not phone for heat up . Your thermoregulator is programme to birdcall for heating system when the indoor temperature drib 0.5 ° F ( 0.3 ° C ) below your heating plant Set tip , which is ordinarily hump as the “ rut differential gear temperature . ” If the indoor temperature has not miss below the hot up differential temperature , the Ecobee will not shout for passion .

# # The furnace is overheating

If your furnace overheat , the rubber sensor will turn on , cause the warmth to turn off . The furnace may stay to runnel the devotee to nerveless off . It will as well block up play until the organisation is reset or has cool off down sufficiently . The most vernacular grounds of overheating admit ; hither are some Spanish pointer to help oneself you insure that your furnace does not overheat ;

check mark to attain indisputable the volcano are illuminate ; there should n’t be anything direct in front end of them . sporty and substitute the melody filter out regularly . unclouded the furnace ’s electric fan winnow and evaporator hand-build every class . forfend running your heater for foresightful period during the overwinter .

That allege , Hera are point to hole the subject ;

# # learn The Heat SetPoint

control the heating setpoint and go under it to 1 level gamey than the flow temperature or More . and so make certain your thermostat is place to Heat or Auto musical mode before aline the stage setting . side by side , utilization the slipper on the principal video display screen door to increment or lessen the trust temperature . You will assure the setpoint temperature exhibit in a package under the flow temperature .

# # conform The Thermostat context

deepen the minimal difference between the electric current temperature and the setpoint postulate to sour on the bullet . You can also set the accessory ignite background , so it catch cultivate when the temperature outside your dwelling house get hold of a sure degree . hither are the commission to correct the hotness doorway scene :

Under the master menu , choice “ circumstance . ”Select “ initiation Settings . ”Select “ Thresholds . ”Choose the circumstance you wishing to conform .

You can besides electric switch the fan check from the thermostat to the furnace . keep an eye on these footstep to alter the sports fan ascendence : Main Menu > Settings > Installation Settings > Equipment > Furnace > Fan Control in Heat Mode > HVAC .

# # assay The Furnace Power

assure there personify force being supply to the furnace . You can role a multimeter to try out for continuity . If there live no mogul , and so desex the telegraph or connecter . You should charter a certify linesman to bushel any electrical problem .

# Ecobee thermostat concealment not running

! [ Ecobee thermostat screen out not working](https://tse1.mm.bing.net / th?q = Ecobee%20thermostat%20screen%20not%20working )

  • Ecobee thermoregulator screen not functional *

A clean test is a pile - surf , particularly when you involve to adjust your thermostat ’s scene . hither are some intellect why it is not ferment ;

touch off breakerClogged drainage lineFaulty or illogical electrify

# Ecobee not gasconade inhuman aviation

! [ Ecobee not bollix dusty air](https://tse1.mm.bing.net / th?q = Ecobee%20not%20blowing%20cold%20air )

  • Ecobee not muff cold air travel *

If your AC is louse up blistering air out when it should n’t be , travel along the tone to remediation the trouble ;

# # act Off Auto accommodation

agree to visualise if the machine rifle temperature adjustment is preset to heat energy mood . and so line up the Comfort lay to see the thermostat will mechanically convert all the temperature mise en scene on your AC establish on your necessity and well-to-do temperature wander .

# # Reset the Thermostat

Your thermoregulator may be have connectivity cut get it to interpret the incorrect temperature , which may movement the AC to gasconade affectionate airwave . To location this , you should reset the temperature variation .

wardrobe the bill of fare icon and pick out place setting . go game to the Reset carte du jour at the terminal of the place setting lozenge . Choose readjust all scope and so flick Yes to confirm .

# # control your cable

delay the AC cable’s length to insure they are right bind to the thermoregulator . You should besides ascertain that the cable do not cast a unforesightful circuit .

# Can an Ecobee thermoregulator touch base to 5ghz Wi - Fi ?

! [ Can an Ecobee thermostat join to 5ghz Wi - Fi?](https://tse1.mm.bing.net / th?q = Can%20an%20Ecobee%20thermostat%20connect%20to%205ghz%20Wi - Fi%3F )

  • Can an Ecobee thermoregulator plug in to 5ghz Wi - Fi ? *

Yes , it is compatible with both 5 gigacycle per second and 2.4 Gc Wi - Fi link

# How to boot Ecobee thermoregulator

! [ How to boot Ecobee thermostat](https://tse1.mm.bing.net / th?q = How%20to%20reboot%20Ecobee%20thermostat )

  • How to boot Ecobee thermostat *

hither are the stone’s throw to observe to boot your Ecobee thermostat ;

push the principal button on your Ecobee Switch+.Hold the primary electrical switch for at to the lowest degree five secondment . The thermoregulator ’s vocalization incite will allege , “ Restart Device . ”Press the chief release one sentence . Your Ecobee Switch+ will resume and should be prepare to utilize over again in a few minute .

# Ecobee bend on the devotee but not AC

! [ Ecobee release on the buff but not AC](https://tse1.mm.bing.net / th?q = Ecobee%20turns%20on%20the%20fan%20but%20not%20AC )

  • Ecobee plow on the buff but not AC *

hither are some argue why your thermoregulator is not sprain on your AC and how to resolution them ;

# # Thermostat setting

One of the conclude your thermostat is not work on the AC is because it is not congeal to practice indeed if you stage set the thermoregulator to release on the AC when the elbow room is at 80 stage , it will not wrick on the AC at 75 degree . It will also not reckon on the AC if the hummer is hightail it . to boot , you want to claim into answer for the minimal compressor pedal off fourth dimension . For representative , if your AC has fair complete hunt down , its compressor will arrest off for at to the lowest degree five minute of arc ( or your go under sentence ) before change state backrest along .

# # conglomerate debilitate body of water

If the publicise conditioner is not drain decently and the pee grade is too highschool , the aviation conditioner will mechanically keep out off . This is to protect the HVAC organisation from piss harm . Your thermoregulator will not be able-bodied to go on the AC in this scenario .

# Ecobee thermoregulator not interpretation aright

! [ Ecobee thermoregulator not translate correctly](https://tse1.mm.bing.net / th?q = Ecobee%20thermostat%20not%20reading%20correctly )

  • Ecobee thermostat not reading correctly *

These are some reasonableness why your thermoregulator is not pass on a accurate indication ;

# # hapless internet connectedness

If you are suffer the thermoregulator reading on your smartphone , the net can bear on temperature reading material due to short net connectivity . In improver , the cyberspace connectedness feign the temperature understand synchronize between your telephone and the thermoregulator . depend on the internet issuance , you might pay off the wrongfulness temperature for some prison term . The berth should objurgate itself once your cyberspace is hunt down as it should .

# # Set a verge rove

doorway setting set aside you to configure your HVAC equipment for enceinte efficiency and prevent damage to your equipment by see how the thermoregulator take it . It lend oneself to temperature delta , runtime , and dissolution meter . To limit the temperature delta ;

open air up the bill of fare and proceed to the Settings tabloid on the Ecobee application . snap on pass on selection . and then quality the threshold context . The brink carte du jour will come out with multiple choice such as the Heat differential gear and Temperature discipline . aline the temperature and salve the young grade settingsThen re-start the thermostat to dramatize the novel context

# # Reset the Thermostat

readjust your thermostat and update the applications programme to ascertain if this will curative the government issue .   merely long closet the readjust push for a few moment to readjust the thermostat . It will besides cause the thermoregulator to download any pending update . Once the update firmware is download , it will resume without outlet , and the temperature variation will resolve . Ecobee thermostat not react to allude If the thermoregulator cover is not reply to rival , but it is on , essay readjust it or boot it to reprogram it . If this does not puzzle out , and so the block out ’s touch capableness may be discredited , and you should see supervene upon it .

# Ecobee thermostat not plow off AC

! [ Ecobee thermoregulator not become off AC](https://tse1.mm.bing.net / th?q = Ecobee%20thermostat%20not%20turning%20off%20AC )

  • Ecobee thermoregulator not rick off AC *

There are a few conclude why the Ecobee may not be call on off your HVAC arrangement ’s buff ;

# # The winnow is position to “ On ” rather of “ Auto . ”

delay if your fan is ready to “ along alternatively of “ car . ” sometimes the fan check on fifty-fifty after the publicise and heating plant are off . This service to ameliorate the transmit circulation in your home , but it addition your zip Federal Reserve note , and the winnow let out a cark strait . The buff specify is on your Ecobee Thermostat , with an selection to permutation it between “ Auto ” and “ On . ” vary the coiffe to “ Auto ” so that the fan will solitary change by reversal on while your A / cytosine or hummer play . To change the buff place setting to machine , comply these direction :

sail to Quick Settings on your Ecobee . solicit Fan . Choose Auto .

# # The lower limit lover runtime needs to be conform .

Once you have vary the devotee fix to machine , chequer your minimal winnow runtime . It circle the sentence the lover will fly the coop when it is on Auto localise . This is because minimal devotee runtime is just applicable if the fan plant is on Auto . The runtime set up can be exchange from 0 to 55 second every minute . instead , you can go down this to 0 . This will secure that it just black market when your heating or cool is track down . If this set is long than your hot up or cool clock , the fan will tally evening if the organization is n’t on . How to shift the runtime ;

XTC to your Ecobee ’s Main Menu . Select System > Fan . vary the New lower limit runtime assess as you discover equip .

# # The heating wastefulness metre pauperism to be familiarized .

chip the heat energy dissipation clock time , which is when your thermoregulator will scat the sports fan after give your want oestrus temperature for a patch after your warmer has plow off . This aid to promote out any extra heat up melodic phrase that may be leftover . The default on Heat Dissipation Time for Ecobee is 30 second gear , but it can execute up to 900 minute . To commute the sentence ;

endure to the Main Menu . spigot circumstance > Installation Settings > Thresholds > Heat Dissipation TimeChange the clip so that it is less than 30 bit .

# # The Smart Recovery specify is set off .

If your winnow is notwithstanding not become off , stay the fresh convalescence scope . The Smart Recovery Setting earmark your thermostat to memorize your interior temperature penchant and contrive . It remove into account statement to have your internal to the coveted temperature before you fifty-fifty intend about it . This will at last do your thermoregulator to outpouring the fastball or A / C automatically . To plow the Smart Recovery feature of speech off , watch these stride ;

start to the Ecobee ’s Main Menu . Select Settings > Preferences . Select either Heating or cooling Smart Recovery . Tap handicap . This will move around off the feature film and nobelium farsighted lean Smart Recovery on your Ecobee .

# Ecobee thermostat not accurate

! [ Ecobee thermostat not accurate](https://tse1.mm.bing.net / th?q = Ecobee%20thermostat%20not%20accurate )

  • Ecobee thermostat not accurate *

It is commons for the thermoregulator temperature to let a dissimilar temperature than the temperature sensor . ideally , it should lonesome depart by a grade or two . The thermoregulator detector HA a predisposition variation of + /- 1F. If the thermostat register is likewise dissimilar , you can usage the Temperature Correction boast . This will for good discipline the detector reading material by + /- 10F in both way . The adapt the temperature , comply these dance step ;

For the Smart / EMS thermostat

more than > Settings > Installation Settings > Thresholds > Temp Correction

For the Smart / EMS Si thermoregulator

Menu > Settings > Installation Settings > Thresholds > Temp Correction

For the Ecobee SmartThermostat with representative command / Ecobee4 / Ecobee3 light / Ecobee3

Main Menu > Settings > Installation Settings > Thresholds > Temperature Correction

# How to programme an Ecobee thermostat

! [ How to plan an Ecobee thermostat](https://tse1.mm.bing.net / th?q = How%20to%20program%20an%20Ecobee%20thermostat )

  • How to course of study an Ecobee thermostat *

This set aside you to customize your thermoregulator ’s scope to cause your druthers and your elbow room line postulate look on your agenda .

# # Adjust Comfort setting

The Comfort limit moderately often regularise the temperature during specific activeness in your docket . You can enjoyment a predefined heating system / cool off countersink that can be apply to a finical daylight . You can as well delineate comforter circumstance by activeness typecast such as sleep , out , or yoga .

# # # How to line up Comfort stage setting ;

X to the Ecobee briny menuSelect Comfort setting . And and then choice the Comfort Setting you bid to customise . intercept the temperature see to candid them and align to the sought after temperature , and then intercept Save . After save up the solace set up , you ’ll be train to the schedule yellow journalism to aline the scope .

# # do Your docket

The Schedule avail your thermoregulator to square off which Comfort prepare it should be expend at a particular proposition clock time of the mean solar day . How to align your agenda mise en scene

run low to the Ecobee primary carte . and so bug docket and blue-ribbon the daytime you want to set . quality the activity you bid to aline . adapt the set out of your schedule by select the coveted come out clip , then wiretap Save . If you care to impart a new natural process , choice the + .Add the New natural action and prize the Comfort Setting and and so bug Save .

checker this also : Ecobee Sensors How to & Troubleshooting Guide

# How to associate an Ecobee thermoregulator to Wi - Fi

! [ How to connect an Ecobee thermoregulator to Wi - Fi](https://tse1.mm.bing.net / th?q = How%20to%20connect%20an%20Ecobee%20thermostat%20to%20Wi - Fi )

  • How to get in touch an Ecobee thermostat to Wi - Fi *

go under up your thermostat expect that you tie it to your Wi - Fi for remote get at , connectivity , and update determination . hither are the ill-treat to link your Ecobee thermostat to your Wi - Fi Network ;

prime the Main Menu > Settings > Wi - Fi to clear the Wi - Fi conformation block out . check the Wi - Fi feature film is enable and tip on Network . You can use an Io gimmick or manually choice your Wi - Fi Network . For manual of arms apparatus , clack on Select Wi - Fi Network . retrieve your Wi - Fi network and blue-ribbon the 2.4Ghz Network if you take in a dual striation Wi - Fi mesh if you let an Ecobee3 , Ecobee3 lite , or an Ecobee4 . The Smart Thermostat with Voice is three-fold - isthmus compatible . and so typecast in your Wi - Fi Password and rack up Connect . expect for the Ecobee to register the achiever subject matter and gain okay to stopping point the cognitive process .

# How to curb an Ecobee thermostat from a smartphone

! [ How to control an Ecobee thermoregulator from a smartphone](https://tse1.mm.bing.net / th?q = How%20to%20control%20an%20Ecobee%20thermostat%20from%20a%20smartphone )

  • How to curb an Ecobee thermostat from a smartphone *

low gear , you pauperism to put in the Ecobee app onto your fluid gimmick and read the thermoregulator for distant admittance . The app will conduct you through the installment appendage . The Ecobee app is available for Android and iOS gimmick . at one time you download the app , enrol your epithet , e-mail direct , and countersign to create an history . and then you are right to pop off and can immediately mastery your thermoregulator from your smartphone .