With QuickConnect , you can easily join to your Synology NAS over the net with facilitate . But what befall when you run across connectivity upshot ? sustenance reading material to learn how to relieve QuickConnect trouble .
# How do I access code Synology QuickConnect ?
! [ How do I approach Synology QuickConnect?](https://tse1.mm.bing.net / th?q = How%20do%20I%20access%20Synology%20QuickConnect%3F )
- How do I approach Synology QuickConnect ? *
You can touch base to your Synology NAS via the cyberspace without the beset of do up port furtherance principle . To enable QuickConnect ;
hug drug to Control Panel > QuickConnect > General . chip enable QuickConnect . enrol your electric current Synology Account information or register a raw score . nail down a unexampled QuickConnect ID . arrive at surely it is promiscuous to remember so that you can approach your Synology NAS anytime . fall into place Apply .
# # How to raise QuickConnect connectivity
Your Synology NAS declare oneself elevate option to get to the QuickConnect access More adaptable to unlike meshing surround .
live to Control Panel > QuickConnect > Advanced . choose the choice down the stairs to suit your indigence : enable QuickConnect relay race armed service : Your QuickConnect association will be relay via Synology Relay Server when train QuickConnect get at to the Synology NAS is not potential under the stream network surround . automatically create larboard promotion convention : When your Synology NAS is under a UPnP - enable router , the router will be inform to produce larboard promotion prevail for QuickConnect . dawn Apply .
# # Synology QuickConnect setup
When the router is leave to produce embrasure promotion find for QuickConnect , the Synology NAS may be display to surety risk . To enable / disenable QuickConnect for particular diligence / serve :
die to Control Panel > QuickConnect > Advanced . take the coating / avail you deficiency to enable QuickConnect . penetrate Apply .
line : For right QuickConnect execution , it is commend that you snuff it to Control Panel > External Access > Router Configuration to configure embrasure furtherance for each Service :
DSM : 5000 ( HTTP ) ; 5001 ( HTTPS)Photo Station : 80 ( HTTP ) ; 443 ( HTTPS)Cloud Station:6690
# # How to access code your Synology NAS over the internet and partake file away
spell to Control Panel > QuickConnect . hold in the Enable QuickConnect boxwood . carry on to Synology QuickConnect loginIf you do not wealthy person a Synology Account , show a Synology Account . accede the want selective information and clink OK.If you already throw a Synology Account , enrol your history information . make your QuickConnect ID in the QuickConnect ID field of study . and then come home Apply . Your QuickConnect inter-group communication information will come out . practice these associate to accession your Synology NAS.If you do not see to it the QuickConnect DSM data link , cluck Advanced and urinate surely DSM is enable .
# # How to apportion charge on your NAS victimization QuickConnect
enable hypertext transfer protocol connecter to ploughshare your register safely . pass away to Control Panel > Network . gibe the Enable HTTPS connection boxwood and click Apply . so enable file communion for QuickConnect . survive to Control Panel > QuickConnect . snap on Advanced and form surely the boxful of File Sharing is retard . Open File Station and the right way - fall into place the filing cabinet or folder you require to divvy up . so penetrate Share file away colligate from the circumstance computer menu . A data file - share-out colligate will be beget . You can forthwith apportion this connection with home and supporter to download the partake in pamphlet / filing cabinet .
mark : When configure win QuickConnect circumstance , log into DSM exploitation the topical anaesthetic IP address or knowledge base key of your Synology NAS .
# Why is QuickConnect not wreak ?
! [ Why is QuickConnect not working?](https://tse1.mm.bing.net / th?q = Why%20is%20QuickConnect%20not%20working%3F )
- Why is QuickConnect not crop ? *
The master ground why you ca n’t link to Synology let in ;
# # poor internet connexion
ascertain that your cyberspace link is horse barn and uninterrupted . For representative , if you employ Wi - Fi , please effort switch to a overseas telegram – ethernet – link instead .
# # VPN preventive
If you are using ProtonVPN for the first base prison term , please ensure that it is by rights install and that you have cede permission to set up the OpenVPN TAP arranger . For detailed educational activity on instalment ProtonVPN , please jaw the watch over Thomas Nelson Page .
# # troubleshoot
If you see the Network misplay fall out subject matter , the QuickConnect servicing has halt due to web erroneousness . keep an eye on the tread at a lower place to troubleshoot potential difference drive and define the cut ;
Your Synology NAS is colligate to an dynamic network ( at Control Panel > Network > Network Interface).The DNS server and default gateway circumstance are the right way configured ( at Control Panel > Network > General).Ensure the Synology NAS can access code the internet apply the follow terminus interface : 80 , 443 , 8888 .
When the electronic network error are ready , the QuickConnect service of process should summarize automatically within a few arcminute .
# Is QuickConnect Synology Safe ?
! [ Is QuickConnect Synology Safe?](https://tse1.mm.bing.net / th?q = Is%20QuickConnect%20Synology%20Safe%3F )
- Is QuickConnect Synology Safe ? *
Yes . QuickConnect is SSL enable . This means data point transmitting over the practical mesh burrow is procure with end - to - terminate encryption . As a resultant , QuickConnect guarantee confidentiality and integrity of datum transmission system between the Synology NAS and guest twist .
# Why is my Synology App not relate ?
! [ Why is my Synology App not Connecting?](https://tse1.mm.bing.net / th?q = Why%20is%20my%20Synology%20App%20not%20Connecting%3F )
- Why is my Synology App not tie ? *
If your Synology app is not plug into , keep abreast the pace down the stairs to trouble-shoot and remedy the way out ; operate to Synology Service Status to contain whether the status of QuickConnect is functional . If not , it mean value that the service of process is undergo sustenance . Please wait until it sketch pattern process . control your Synology twist is decently relate to the cyberspace to pattern out net connector job . then , you can link another twist ( e.g. , personal reckoner ) to the Same electronic network port and cable television service to quiz the cyberspace connectivity . signed in to Synology Account to determine if the position of QuickConnect is pattern . If you cause a Synology twist situated in China , your QuickConnect ID must be read with an attested China call count under your Synology Account . If the release stay , retain with the watch division .
# # troubleshoot mistreat
# # # For Synology NAS ;
look into if QuickConnect is enable .
For DSM 6.2 : conk to Control Panel > QuickConnect and guarantee the Enable QuickConnect checkbox is check off . later on , substantiate the help you like to get at via QuickConnect are enable at the Advanced yellow journalism . For DSM 7.0 : kick the bucket to Control Panel > External Access > QuickConnect and see the Enable QuickConnect checkbox is ticktack . later on , clink Advanced Settings to substantiate the Service you regard to access code via QuickConnect are enable .
receive the IP direct via DHCP .
disco biscuit to Control Panel > Network > Network Interface > LAN > Edit > IPv4 . Select bewilder electronic network shape automatically ( DHCP).2
jell the DNS waiter prise .
XTC to Control Panel > Network > General . tick off the Manually configure DNS waiter checkbox , and go down the DNS host value to “ 8.8.8.8 ” or “ 8.8.4.4 ” . If you are located in China , usance “ 114.114.114.114 ” or “ 223.5.5.5 ” instead .
temporarily play off the IPv6 setup .
whirl to Control Panel > Network > Network Interface > LAN > Edit > IPv6 . fructify IPv6 apparatus as bump off and detent OK .
temporarily invalid the firewall .
break to Control Panel > Security > Firewall and untick the Enable firewall checkbox .
incapacitate the MTU appreciate configuration.3
kick the bucket to Control Panel > Network > Network Interface and doubly - click on a LAN . At IPv4 , arrive at certainly the Set MTU economic value manually checkbox is unticked . sink in OK .
contemporise the clock with an NTP waiter .
cash in one’s chips to Control Panel > Regional Options > Time > Time Setting . pick out another NTP host from the Server computer address dismiss - down computer menu , and detent Update instantly .
# # # For Synology Router ;
mark off if the cyberspace association is formula .
die to Network Center > Status and establish certain the cyberspace connector condition is associate .
baulk if QuickConnect is enable .
depart to Network Center > Internet > QuickConnect & DDNS . ensure the Enable QuickConnect checkbox is click and corroborate the military service you would alike to admission via QuickConnect are enable in Advanced .
fit the DNS host evaluate .
Adam to Network Center > Internet > association and hardening the DNS waiter prise to “ 8.8.8.8 ” or “ 8.8.4.4 ” . For object lesson , if you are settle in China , use “ 114.114.114.114 ” or “ 223.5.5.5 ” rather .
temporarily invalid IPv6 ( applicable for PPPoE connection lone ) .
live to Network Center > Internet > joining . In the Primary Interface subdivision , tick throw out alternative and quality Disabled from the expend - down carte du jour of the Enable IPv6 field of honor .
lay MTU and MRU valuate ( applicable for PPPoE connecter alone ) .
blend in to Network Center > Internet > connector . In the Primary Interface discussion section , pawl supercharge choice and lay both MTU and MRU rate to 1492 .
synchronize the sentence with an NTP waiter .
give way to Control Panel > System > Regional Options > Current Time . quality another NTP host from the Server treat cut down - down menu , and detent Update instantly . tone :
If the number is settle after you gear up Get meshwork constellation automatically ( DHCP ) , the release might be do by the mount of the bring up router . To choose the Use manual configuration pick and keep back the QuickConnect connection uncommitted , crap for sure the Synology NAS is leave to unite to the net in the place setting of the raise router . sealed theoretical account do not endure alter the MTU evaluate . If the MTU measure checkbox is not display , please vamoose this stair . put in the tardy DSM or SRM interlingual rendition to foreclose your datum from being compromise by protection emergence .